Knowledge & Action

Resources

Real stories from real patients, articles to inform and empower, outcomes from our advocacy work, and letters you can download and send to officials today.

Stories, Articles & Outcomes

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Stories, articles, and outcomes will be published here. Check back soon.

Take Action

Letters to Officials

Download, personalize, and send these template letters to hospitals, medical boards, elected officials, and federal agencies. Every letter sent is a voice added to the record.

PDF Template

The People's Dossier — Part I

A comprehensive public-interest document compiling patient experiences, institutional patterns, and advocacy evidence. Part I of an ongoing series supporting transparency and accountability.

PDF Template

Letter to Hospital Administration — Request for Formal Review

A template letter requesting a formal internal review of a patient care incident. Addresses the appropriate administrative contact and outlines documentation requirements.

PDF Template

Letter to State Medical Board — Patient Complaint Filing

A structured complaint letter for submission to a state medical licensing board. Includes guidance on what information to include and how to reference supporting documentation.

PDF Template

Letter to Elected Official — Request for Legislative Action

A formal letter to a state or federal representative requesting attention to patient safety legislation. Customizable with your personal experience and specific policy requests.

PDF Template

Letter to Hospital CEO — Demand for Accountability

A direct letter to a hospital's chief executive officer documenting a pattern of harm and requesting a written response, corrective action plan, and timeline.

PDF Template

Letter to CMS — Medicare/Medicaid Quality of Care Complaint

A template for filing a quality-of-care complaint with the Centers for Medicare & Medicaid Services. Includes required fields and guidance on supporting evidence.

PDF Template

Letter to Joint Commission — Accreditation Concern Report

A formal concern report addressed to The Joint Commission regarding a hospital's failure to meet accreditation standards. Includes the appropriate submission pathway.

All letters are provided as templates. Personalize them with your specific details before sending. R123 does not provide legal advice.